FAQ 9: Why would a B2B company need social media?

Traditionally, most companies don’t hear from a prospect until that prospect is near the decision making phase of their buying cycle. Social media allows your company to engage prospects EARLIER in the buying cycle, when they are searching for information about an issue. At this stage, prospects are looking for peer-to-peer input and recommendations, not a sales brochure. Blogs and forums are being inundated by business people looking for and discussing topic-specific information. To ensure your business is considered when they’re ready to buy, you should be participating in these early conversations.

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