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Thursday, March 11, 2010

SOCIAL MEDIA: Snake Oil or B2B Lead Generation Tool

Posted by JasonB on December 9, 2009

Is Social Media just a buzz or is it the real deal?  As a business professional, you’ve probably grown increasing familiar with words like Social Media, Twitter, Facebook, LinkedIn, and YouTube.  You’ve heard the hype, but what can your company gain from them? Better yet – how do you start?   

How do you take the plunge into the social media world?
Simply creating a profile on Twitter and Facebook is not the recipe for instant success as some claim.  Tools don’t equal prospects; you need to have someone to do your social media work, and most importantly – something to say.  Social Media is a marketing catalyst for your company’s ideas.  Your target market must have something to listen to first; you need to have something to offer them. 

Social Media isn’t easy to and can’t be run by a generic computer program.  It is very time consuming; personal approach is needed in order to successfully reach your target market.  A specialist is required to decipher what content to push and what speaks to people.  Your company’s information will be broadcasted through a number of outlets, so warm body is needed to tailor your message to specific markets.

You don’t have to start from scratch…
If your company has a file cabinet full of white papers and research you’re already well on your way.  You’ve got the information, now all you need is someone to implement it online.

What can you gain?
Social media is not going to automatically blow your sales numbers through the roof.  The main objective of social media is for your company to reach and gain new prospects – some of which you may had never networked with offline. 

How do you now when it’s working?
Successful social media will impact your traffic and add to your prospects list.  You’ll know people are connecting with your company when you witness:
-Your website’s traffic increases.
-You gain more fans/members/subscribers.
-People are reading what you have to say.

In closing, just remember that your objective is to increase online traffic to build your prospects list, and that social media can’t do it alone – your company needs to have a solid message.

Filling Your Sales Funnel with Social Media Leads

Posted by JasonB on July 10, 2009

Many businesses are attempting to use Social Media to generate B2B leads, but how do you actually move a prospect from “social networking land” onto your sales persons’ prospect list?

Set Your Net Wide

The first step is to ensure that prospects searching online encounter your brand in places OTHER than your corporate website.    Today, business people use industry blogs, forums and networking sites to find information MORE than surfing corporate sites.     So, to start driving leads, you need to be where people are looking.   Observe the graphic below.   Figure A illustrates an organization with only a corporate website online.   In this scenario, the only way a prospect would have exposure to this company is if they find and visit its’ site directly.   The web is a big place. 

Social Media Optimization

Figure B illustrates an organization capitalizing on simple social media tools to cast a wide net of exposure across the web.  With employees on LinkedIn, a Facebook page, etc, the chances of a prospect encountering your company online is much, much greater.

Provide a Reason (and a way) to Connect

Let’s assume a prospect finds your Facebook page.   Or, a video you’ve posted on YouTube.  Or, your blog.   Either way, they’re NOT a prospect yet.  They’re a person staring at your message wondering if it’s worth reading further.    The next step in turning social media visitors into B2B leads is to form a relationship.  And, the one of the simplest and least risky relationships to form is one between a publisher of information, and their subscribers.  

Quality, useful, free information is still a hot item.   By providing good industry information via your social sites, visitors will consider coming back for more.   Encourage visitors to become a fan of your Facebook page.  Ask visitors to subscribe to your blog.   Place a call-to-action, with a link, at the end of your video on YouTube.    Advertise that fans/subscribers will receive beneficial, usable industry information if they sign up.  Give them the promise of something more, and a means to receive that information.

Capture Info, Append, Cleanse

An email address, contact name, or company name may be all the information you receive when someone reaches out to your company on a social site. Appending this information is the final step in qualifying a social media lead.   

There are a variety of tools and methods available to help you match an email address to a real person.  An easy, quick way is simply to search for that email address on LinkedIn.   If the address doesn’t produce results, try the company name within the address (ex: try searching for “ABC Company” if the email address is john.smith@ABCcompany.com).     Take a few minutes to look up a company description on LinkedIn or the company’s corporate site.   If it appears to be a fit for your product or service, bingo, you now have a social media lead.   

Placing a cleansing call or email to a prospect will further verify the quality of the lead. 

Happy hunting.  And please, subscribe to our blog for future posts about generating leads for your business.

LinkedIn Trick to Help Your Website Ranking

Posted by JasonB on July 9, 2009

Did you know there is a simple modification you can make to your LinkedIn profile that will help your company’s’ search engine ranking, and only takes about a minute? 

When looking at your Public Profile, your initial “snapshot” box (the white box within the blue box) contains 6 categories: Current, Past, Education, Connections, Websites and Public Profile.  Your “Websites” section, by default, will display “My Company” for your organizations’ website.

The problem here is that search engines don’t see as much value in the phrase “My Company” linked to your site as they would “Your Company Name” linked.   Your company name, plus the link, shows a stronger connection, and search engines just like that more.  Have everyone at your company make this modification and it can help create valuable links back to your site.

Follow these simple instructions:

1. Go to “Edit My Profile”.

2. Just to the right of the phrase “My Website” you should now see and “edit” option.  Click it.

3. On the “Websites” drop-down menu choose “Other”.

4. Enter your company website address in the “URL” space provided, and your company name in the “Website Title” box.

5. Scroll to the bottom, and click “Save Changes”.

Feel free to view my profile to see how this should appear once done:  http://www.linkedin.com/in/jasonbahnak

Please feel free to comment with any other tricks you know, and if you already haven’t', please subscribe to our blog to receive more B2B development and lead generation tips soon!