2009 Turnover Rates Lead to Wasted Marketing

Posted by JasonB on February 1, 2010

Turnover rates in 2009 topped out at over 3% across the United States (bls.gov). Though your company may have been lucky enough to bypass layoffs, the massive increase in cutbacks means you may be marketing to the wrong person.
In order to ensure your company’s marketing dollars aren’t wasted, it’s important to cleanse your database.

How are you going to do it?
Contact each company you’ve decided to target to identify the proper contact.
You must ensure you are talking to the actual decision maker.
You’re not looking for a job title, but the actual person that writes checks for what your company is selling. The Decision Maker. This person will be tough to identify, as they are often busy a buried behind gatekeepers.
In order to make your cleansing calls more successful, start with some web research. Sites such as LinkedIn, Hoovers, and LexisNexis can provide insight into who does what in an organization. It’s more effective to say, “Is Steve in Operations available?” as opposed to “the head of the Operations Department.”
Speaking to the decision maker ensures your efforts are focused on the right person.
Remember, if you are using a list from 2009 your contact information will most likely be inaccurate.

Though cleansing may not be something you’d like to do, it’s necessary- otherwise there’s a 3% chance you are marketing to the wrong person.